urgentiq.com

The New Urgent Care EMR

Driving the Future of On-Demand Care

AI-Native workflows for intake, charting, coding, billing, and everything in between

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Why UrgentIQ?

Maximize Patience Care, Minimize Clicks

Superior patient outcomes

Fewer clicks resulting in enhanced patient interaction

Better financial results

Streamlined workflows leading to higher throughput

Happier stakeholders

Powerful automation driving higher engagement

The first AI-native operating system for Urgent Care Centers

Empowering caregivers and patients with unrivaled clinical, financial, and operational results

Patient Engagement

Front office automation streamlining the urgent care specific intake experience

Real-time insurance verification

OCR technology

Automated validation checks

Pre-registration documentation

Online scheduling

Referral documentation

Occ Med / Workers Comp data capture

Queue-based scheduler

Smart pharmacy search

SMS messaging

Digital check-in

Electronic Medical Record

AI powered clinical documentation tailor-made for urgent care

Streamlined SOAP-method clinical documentation

Extensive configuration and templating functionality

Automated task management

Integrated e-fax, e-prescribing, radiology and lab ordering functionality

AI decision support algorithms

AI-assisted discharge instructions

Smart diagnosis search / charge capture

Roles & Permissions

Voice dictation

Computer-assisted coding

AI-powered chart review

Practice Management

Intuitive, integrated solutions to manage the business side of your center

Text to pay

Centralized A/R management

Denial management

Dynamic charge entry

Integrated clearinghouse

Automated eRemittance

Robust submission and tracking of claims

Detailed reporting and analytics

AI-powered claim scrubber

Security

Industry Standard Security,HIPAA & EPCS compliance

Securely manage patient data and maintain full compliance with health and privacy regulations

Testimonials

What your peers are saying about UrgentIQ

“I intake around 70 patients a day. With this EMR system, my job has become a breeze. It's straightforward and intuitive, allowing me to efficiently gather patient information, collect payments and schedule patients.”

Intake Specialist

“We made the switch and I have to say, this is a no brainer for any Urgent Care in NC or anywhere for that matter. I have been practicing medicine for 19 years and this is the most comprehensive and easiest EMR I have ever used.”

Owner and Provider

“Transitioning to this EMR system has revolutionized our billing process. It's incredibly efficient, and I can process claims and invoices with ease. The system's simplicity and automation has reduced the chances of errors, and it has had a significant impact on our revenue cycle.”

Internal Biller

“ I've been in healthcare for over a decade, and I can confidently say that this EMR system is a game-changer. It's incredibly simple, fast, and intuitive to use. Our team no longer has to spend hours clicking through complex interfaces, allowing us to devote more time to our patients.”

Nurse Practitioner

"This EMR is a blessing for our caregivers. It's simple, fast, and has alleviated burnout. Our patients receive better care, and we have more time for them."

Office Manager

FAQ

Frequently Asked Questions

How do we get started with UrgentIQ?

We have a highly efficient onboarding and implementation process -- we promise you will not miss a beat during the transition.

  1. Data Migration: Our team ensures a smooth transfer of your data, securely migrating all vital information to UrgentIQ from previous systems.
  2. System Configuration: Tailored setup to match your unique business needs, whether integrating with existing systems or starting fresh.
  3. Training & Support: Comprehensive training resources for all user levels. Our team provides ongoing support for a seamless transition and continued success with UrgentIQ.

How much does UrgentIQ Cost?

Our pricing model is designed to be flexible, catering to the unique needs of your business. Factors such as the number of users, features required, and the scale of your operations influence the cost. We offer transparent pricing with no hidden fees. We are your partner and will work with you to find a solution that makes sense for your individual situation.

How does UrgentIQ protect our data?

At UrgentIQ, we take the security and privacy of your data seriously. Here are some key measures we implement:

  1. Encryption: All data transmitted between your devices and our servers is encrypted using industry-standard protocols.
  2. Access Control: We enforce strict access controls, ensuring that only authorized personnel can access sensitive information.
  3. Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities, keeping our system robust and up-to-date.
  4. Data Backups: Your data is regularly backed up to prevent data loss and ensure business continuity in case of unforeseen events.

How do I contact customer support?

Send us an email at support@urgentiq.com, and our support team will respond promptly. Our support team is available 24/7 to address any questions, concerns, or technical issues you may encounter. We are committed to providing excellent customer service to ensure your experience with UrgentIQ is smooth and successful.